Customer Service Representative

Job Description

Responsibilities:

  • Handle complaints, provide appropriate solutions, and alternatives within the time limits.
  • Manage large amounts of incoming calls.
  • Follow communication procedures, guidelines, and policies.
  • Resolve product or service problems by clarifying customers’ complaints.
  • Select and explain the best solution to solve the problem.

Required Skills:

  • HS/SHS Graduate/College Undergrad/College Grads must have 6 months BPO Voice Experience
  • Computer literate.
  • Available to work shifts, which may include work during evenings, weekends, and public
    holidays.
  • Ability to calm irate, anxious, or grieving customers.

Additional Notes:

  • This position will be working with one of the largest global providers of customer experience management solutions.
  • Working Set-up: Onsite.
  • Mondays to Fridays.
  • Complete details will provide by our Recruiters.
Max. file size: 128 MB.

Job Overview

Referral Reward Info

500  per job vacancy*
*The reward money will only be released to the referrer(s) whose candidate(s) will be selected for hiring.
Max. file size: 128 MB.