Job Description
Responsibilities:
- Provide necessary information regarding the facility’s services.
- Process payments for services rendered and assist with the billing procedure
- Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.
- Answering telephonic and e-mail inquiries in a timely manner.
- Advising members of outstanding co-payments.
Required Skills:
- HS/SHS Graduate/College Undergrad must have 6 months BPO Voice Experience.
- College graduates with or without BPO experience
- Good communication and presentation skills.
- Computer literate.
- Available to work shifts, which may include work during evenings, weekends, and public holidays.
- Ability to calm irate, anxious, or grieving customers.
Additional Notes:
- This position will be working with a healthcare managed services and solutions company that delivers IT and business operations services to US Health Insurers.
- Working Set-up: Onsite
- Working schedule: Shifting Schedule
- Complete details will provide by our Recruiters.
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