Customer Service Representative

Job Description


  • Provide necessary information regarding the facility’s services.
  • Process payments for services rendered and assist with the billing procedure
  • Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.
  • Answering telephonic and e-mail inquiries in a timely manner.
  • Advising members of outstanding co-payments.

Required Skills:

  • HS/SHS Graduate/College Undergrad must have 6 months BPO Voice Experience.
  • College graduates with or without BPO experience
  • Good communication and presentation skills.
  • Computer literate.
  • Available to work shifts, which may include work during evenings, weekends, and public holidays.
  • Ability to calm irate, anxious, or grieving customers.

Additional Notes:

  • This position will be working with a healthcare managed services and solutions company that delivers IT and business operations services to US Health Insurers.
  • Working Set-up: Onsite
  • Working schedule: Shifting Schedule
  • Complete details will provide by our Recruiters.

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Job Overview

Referral Reward Info

500  per job vacancy*
*The reward money will only be released to the referrer(s) whose candidate(s) will be selected for hiring.

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