Customer Service Representative

Job Description

Responsibilities:

  • Handle complaints, provide appropriate solutions, and alternatives within the time limits.
  • Manage large amounts of incoming calls.
  • Follow communication procedures, guidelines, and policies.
  • Resolve product or service problems by clarifying customers’ complaints.
  • Select and explain the best solution to solve the problem.

Required Skills:

  • HS/SHS Grad/College Undergrad w/ 6 months Voice BPO experience.
  • College Grad – no experience needed as long as good communication.
  • Computer literate.
  • Available to work shifts, which may include work during evenings, weekends, and public holidays.
  • Ability to calm irate, anxious, or grieving customers.

Additional Notes:

  • This position will be working with an outsourcing company¬†that provides call center, business process outsourcing, and digital marketing services.
  • Working Set-up: Onsite
  • Mondays to Fridays.
  • Complete details will provide by our Recruiters.

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Job Overview

Referral Reward Info

500  per job vacancy*
*The reward money will only be released to the referrer(s) whose candidate(s) will be selected for hiring.

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