Reports Analyst

Job Description

Qualifications: 

  • Must have 2 years of reporting experience
  • Must have Excel, VBA Macro, Reporting Experience
  • Working experience in a call center/BPO industry

Responsibilities: 

  • Performance reporting and monitoring real time activities
  • Coordinates with Stateside WFM/ Operations on Schedules, Overtime & shrinkage planning.
  • Conduct and manage outcomes of various studies that include analyzing, reviewing, forecasting, trending, and Presenting information for operational and business planning.
  • Support short and long term operational/strategic business activities – by developing, enhancing, and maintaining operational information and models.
  • Develop and implement effective/strategic business solutions through research and analysis of data and business processes.

Tagged as: reports analyst

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Job Overview

Referral Reward Info

2,500  per job vacancy*
*The reward money will only be released to the referrer(s) whose candidate(s) will be selected for hiring.

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